Return Policy

We accept returns for 30 days from the date of purchase. Returns must be in new condition. Return shipping is the responsibility of the customer. Email us at louis(at)goby-design(dot)com for a Return Authorization Number prior to sending returned items. Customized and monogrammed items cannot be returned.

Warranty

We stand behind our products. If you’re having a problem with your notebook email us at louis(at)goby-design(dot)com. We cover manufacturing defects free of charge. If we can fix it, we will. If we can’t, we will replace it with comparable stock.

If your notebook has been damaged for reasons other than manufacturing defects, we can do repairs for a nominal fee.